Filshill is a retail-led business for families, and we understand that to drive growth you need to create demand. We are not in the business of pushing out boxes to you. Rather, we want you to stock the products that your customers want to buy.
It’s very important to us that we help you become as profitable as you can be. We have longstanding relationships with our KeyStore customers and we work in partnership with them to make sure their businesses are successful and sustainable.
From our Customer Service Team in Hillington to our individual Sales Representatives and our Business Development Managers, we promise that you’ll receive the best sales support of any business in this sector.
With our three KeyStore brands we are committed to offering you a service and a suite of benefits that will help you outperform your competitors. We will endeavour to provide you with the best service, product availability and pricing structure in the marketplace.
We will work in partnership with you to develop a plan for you that includes helping you decide on what KeyStore brand suits your business.
Filshill has recently invested heavily in cloud-based business intelligence software Phocas, which has replaced our previous data analysis system.
The amount of data available has vastly increased, allowing for more detailed reporting as well as providing high-level dashboards.
The browser-based interface and new dashboards allows our RDMs to pinpoint opportunities being missed by retailers, improving their range in a meaningful way that adds to their bottom line. As it is cloud-based, it can be accessed from anywhere as well as via various devices such as smartphones and tablets.
Without data it is almost impossible to run your business efficiently. We support you with new technology so that you have the tools to keep your business ahead of the competition. We have the experience to advise you on the best technology solution for your business which will help you free up time so you can spend it on running your business more effectively and, crucially, more profitably.
Most of our retailers are family businesses. As a family business ourselves we understand the pressures of thinking about your business night and day. We work with our retailers in partnership to help them when they need help, and to support them by making their objectives become reality.
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