Proud to be named UK’s #1 Convenience Fascia Group for 5 years running

Retailer Success

Real stories from KeyStore Retailers

We know your store isn’t just a business; it’s part of your life and your family legacy. Choosing the right symbol store is one of the biggest decisions you’ll make. We’re proud to be named UK’s #1 Convenience Fascia Group for 5 years running, a testament to how we run our business. But don’t just take our word for it.

Transforming Store Performance With the Right Support

After taking over the store in Rothes, Bradley worked with the team on a full store refit — coordinating planning, shopfitting and layout ideas informed by visits to other KeyStores. The work was completed quickly and modernised the store effectively. With guidance from the team of Business Development Managers, the store relaunch introduced a stronger offer and a clearer, more considered customer experience.

“The store was taking about £2–3k a week… now it’s taking in five figures per week.”

Bradley Ogg, KeyStore Rothes

Going Further for the Local Community

The KeyStore Community Fund plays a central role at KeyStore More Temple, giving Jazz Lalli the ability to support the people and groups that matter most to his local area. From sponsoring the community football team to delivering Christmas selection boxes to nearby nurseries, the fund helps stores to make a meaningful impact that customers truly value. It’s a level of community engagement not often seen in convenience retail, made possible through the support and structure from KeyStore.

Personalised support from a family business

For Chris Watson, the strength of the KeyStore brand goes beyond the fascia. Behind the brand is a team that understands the demands of running a family business and support feels personalised, not transactional.

“Very much a family business, a business that understands its customers are running family businesses too. There’s a genuine understanding and desire there to go the extra mile.”

Chris Watson, KeyStore Express Corseford

Why Retailers Choose KeyStore

Honest insight from real retailers across Scotland – sharing their experiences, challenges and what the partnership with KeyStore means to them and their business.

"Support that actually shows up"

Nadeem Akhtar, KeyStore Townhill

“Re-scan EPOS and ordering app saves hours each week – quicker ordering, better stock control, less stress”

Chris Cobb, KeyStore Cults

Buying Power That Helps Me Compete – industry leading margins

Arul Palaniappan, Keystore Plean, Kinross & Abernethy

Ready to join a leading symbol group?

We’ve partnered with independent retailers across Scotland to deliver success, through dedicated support, cutting-edge technology and access to brands and promotions your customers love. Get in touch and our team of experts will get back to you.

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